1. Order Processing Time
At ASFashionCollections, we aim to process and dispatch your orders as quickly as possible.
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During peak seasons, festivals, or sales, processing time may take slightly longer.
Once your order is processed, it will be handed over to our courier partner for delivery.
2. Shipping Locations
We currently ship to:
✅ All locations across India
At present, international shipping is not available.
3. Delivery Time
Estimated delivery time depends on your location.
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–8 business days
Delivery times may vary due to:
- Weather conditions
- Courier delays
- Public holidays
- Natural disasters or unexpected events
4. Shipping Charges
Shipping charges are calculated as follows:
- Free Shipping on eligible orders (if applicable during offers)
OR - A standard shipping fee may be applied at checkout based on location and order value.
The exact shipping cost will be displayed during checkout before payment.
(You can later customize this section if you offer free shipping above a certain amount, e.g., ₹999.)
5. Order Tracking
Once your order is shipped:
- You will receive tracking details via SMS, email, or WhatsApp (if available).
- You can use the tracking number to monitor delivery status.
If you do not receive tracking details within 3 days, please contact us.
6. Delivery Address Responsibility
Customers are responsible for providing:
- Correct shipping address
- Accurate contact number
ASFashionCollections will not be responsible for delays or losses caused by incorrect address details provided by the customer.
7. Delayed or Failed Delivery
In case of delivery failure due to:
- Incorrect address
- Customer unavailable at delivery location
- Refusal to accept order
The order may be returned to us. Re-shipping charges may apply for sending the order again.
8. Damaged Package During Delivery
If you receive a damaged package:
- Do not accept the package if visibly damaged
OR - Take clear photos/videos of the package and product
- Contact us within 24–48 hours of delivery
Send details to:
📧 asfashioncollection21@gmail.com
📞 7013583235
We will assist you with replacement or resolution.
9. Shipping Delays
While we aim to deliver orders within the estimated time, delays may occur due to:
- Courier service issues
- High order volumes
- Government restrictions
- Natural events
ASFashionCollections is not liable for delays caused by courier partners or external factors.
10. Contact Us
If you have any questions regarding shipping, feel free to contact us:
ASFashionCollections
📞 Phone: +91 7013583235
📧 Email: asfashioncollection21@gmail.com
🌐 Website: asfashioncollections.com